Last Updated: 26.06.25
Welcome to the Luminate Group website. These Terms and Conditions ("Terms") govern your access to and use of www.luminate-group.co.uk (the "Website") and any services provided by Luminate Development Ltd, including coaching sessions, workshops, and digital resources.
By using this Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
1. Definitions
“Company” refers to Luminate Development Ltd, trading as Luminate Group.
“Website” refers to www.luminate-group.co.uk and all associated pages.
“User” or “You” means any individual accessing this Website.
“Services” refers to coaching, training, workshops, resources, or consultations offered by the Company.
2. Use of the Website
You agree to use the Website only for lawful purposes. You must not:
Violate any applicable laws or regulations
Impersonate others or submit false information
Interfere with the security or operation of the Website
Use the Website for spamming, hacking, or any malicious activity
3. Services Overview
Luminate Group provides coaching, leadership development services, and related digital content. We may update, add, or remove services at any time without prior notice.
4. Intellectual Property
All content on the Website is the property of Luminate Development Ltd unless otherwise stated. You may not reuse, copy, or distribute any content without written permission from the Company.
5. Payment and Booking
Payments must be made via approved platforms (e.g., Stripe, Dubsado) before services are delivered.
Cancellations: At least 48 hours’ notice is required to reschedule sessions. Missed sessions without sufficient notice may be charged in full.
Refunds: No refunds are offered once a coaching programme has begun, unless otherwise agreed in writing.
6. Coaching Disclaimer
Coaching is not a substitute for counselling, therapy, or legal/financial advice. No guarantees are made regarding specific outcomes. You are fully responsible for your own progress and decisions.
7. Limitation of Liability
While we strive to ensure the Website and Services are accurate and reliable, we cannot guarantee they will always be error-free. Luminate Development Ltd is not liable for any losses or damages arising from the use or misuse of the Website or Services.
8. Client Responsibilities
9. Third-Party Links and Tools
We use trusted third-party platforms (e.g., Zoom, Kajabi, Dubsado, Stripe) for certain services. These are governed by their own terms and privacy policies. We are not responsible for their content or data handling practices.
10. Termination
We reserve the right to suspend or terminate your access to the Website or Services at any time if you breach these Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England.
12. Amendments
We may revise these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the Website after any changes constitutes your acceptance of the new Terms.
13. Contact Us
For questions or concerns regarding these Terms, please contact:
Nicky Lowe
Luminate Group
nicky@luminate-group.co.uk
www.luminate-group.co.uk
14. Miscellaneous
These Terms, together with any other policies or legal notices published on our Website, form the entire agreement between you and Luminate Group.
Welcome to the Luminate Group website. These Terms and Conditions ("Terms") govern your access to and use of www.luminate-group.co.uk (the "Website") and any services provided by Luminate Development Ltd, including coaching sessions, workshops, and digital resources.
By using this Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
1. Definitions
“Company” refers to Luminate Development Ltd, trading as Luminate Group.
“Website” refers to www.luminate-group.co.uk and all associated pages.
“User” or “You” means any individual accessing this Website.
“Services” refers to coaching, training, workshops, resources, or consultations offered by the Company.
2. Use of the Website
You agree to use the Website only for lawful purposes. You must not:
Violate any applicable laws or regulations
Impersonate others or submit false information
Interfere with the security or operation of the Website
Use the Website for spamming, hacking, or any malicious activity
3. Services Overview
Luminate Group provides coaching, leadership development services, and related digital content. We may update, add, or remove services at any time without prior notice.
4. Intellectual Property
All content on the Website is the property of Luminate Development Ltd unless otherwise stated. You may not reuse, copy, or distribute any content without written permission from the Company.
5. Payment and Booking
Payments must be made via approved platforms (e.g., Stripe, Dubsado) before services are delivered.
Cancellations: At least 48 hours’ notice is required to reschedule sessions. Missed sessions without sufficient notice may be charged in full.
Refunds: No refunds are offered once a coaching programme has begun, unless otherwise agreed in writing.
6. Coaching Disclaimer
Coaching is not a substitute for counselling, therapy, or legal/financial advice. No guarantees are made regarding specific outcomes. You are fully responsible for your own progress and decisions.
7. Limitation of Liability
While we strive to ensure the Website and Services are accurate and reliable, we cannot guarantee they will always be error-free. Luminate Development Ltd is not liable for any losses or damages arising from the use or misuse of the Website or Services.
8. Client Responsibilities
- By engaging with our Services, you agree to:
- Communicate openly and honestly
- Attend sessions as scheduled and be prepared
- Complete any required forms or pre-session work
- Engage fully in the coaching process
9. Third-Party Links and Tools
We use trusted third-party platforms (e.g., Zoom, Kajabi, Dubsado, Stripe) for certain services. These are governed by their own terms and privacy policies. We are not responsible for their content or data handling practices.
10. Termination
We reserve the right to suspend or terminate your access to the Website or Services at any time if you breach these Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England.
12. Amendments
We may revise these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the Website after any changes constitutes your acceptance of the new Terms.
13. Contact Us
For questions or concerns regarding these Terms, please contact:
Nicky Lowe
Luminate Group
nicky@luminate-group.co.uk
www.luminate-group.co.uk
14. Miscellaneous
These Terms, together with any other policies or legal notices published on our Website, form the entire agreement between you and Luminate Group.
- If we do not enforce part of these Terms, it does not waive our right to enforce them later.
- We may assign our rights and obligations to others at any time.
- We are not liable for events beyond our control, such as natural disasters, pandemics, or technical failures.
- If any part of these Terms is deemed unenforceable, the rest will still apply.
- These Terms do not create a partnership, employment, or agency relationship between you and the Company.
- These Terms are valid and binding even without a signed agreement.
